Respect
Listening without judgment and recognizing each person's preferences.
MISSION · VALUES · ETHICS
How we care for you
matters too.
Professional care begins with respect, communication and trust between patients and the medical team.
OUR MISSION
Supporting you with science
and compassion.
To provide personalized urological care that helps prevent, diagnose and treat disease, with clear information, shared decisions and respect for each person's dignity.
OUR VALUES
Honesty
Explaining benefits, risks, alternatives and fees clearly.
Empathy
Understanding your concerns and supporting you throughout your care.
Responsibility
Recommending care based on medical judgment and providing follow-up guidance.
Autonomy
Supporting informed decisions, free from pressure.
Confidentiality
Handling your information discreetly and respecting professional confidentiality.
A RELATIONSHIP BASED ON RESPECT
Patients' and doctors' rights.
Understanding both parties' rights supports safe care and open communication.
Patients' rights
- Medical care appropriate to your needs.
- Dignified and respectful treatment.
- Clear, sufficient and timely explanations.
- Freedom to decide about your care.
- An informed choice to accept or refuse procedures.
- Confidential handling of your information.
- Support in seeking a second opinion.
- Timely care in an emergency.
- A clinical record of your care.
- Having your concerns heard and addressed.
Informational summary based on Mexico's Charter of General Patients' Rights. Read the official source.
Doctors' rights
- Clinical autonomy grounded in ethics and science.
- Appropriate working conditions and facilities.
- Resources needed for medical practice.
- Explaining possible outcomes without promising a cure.
- Respect from patients, families and colleagues.
- Access to continuing education and professional development.
- Opportunities for research and teaching.
- Participation in professional associations.
- Protection of professional reputation and due process.
- Agreed payment for professional services.
Informational summary based on Mexico's Charter of General Doctors' Rights. Read the official source.
MEDICAL ETHICS
Decisions that put your well-being first.
Our commitment is to recommend tests and treatments for their clinical value, explain their limitations and avoid promises of guaranteed results.
We respect informed consent, the right to a second opinion and the decision to accept or refuse treatment. Commercial interests must not replace medical judgment.
Clinical photography, teaching or sharing identifiable cases requires specific authorization where applicable. Agreeing to care does not mean agreeing to advertising.
INCLUSION & NON-DISCRIMINATION
Everyone deserves respect here.
We promote dignified care without discrimination based on origin, nationality, age, sex, gender identity or expression, sexual orientation, disability, health status, financial situation, religion or beliefs.
If you need support with communication, mobility, a companion or an adjustment, tell us when booking so we can discuss how to help. Clinical decisions are based on your health needs.
The consultation should be free from ridicule, harassment, threats and violence, for patients and the medical team alike.
Discuss a support needLISTENING IS PART OF CARING
Have a question or concern?
Contact the practice to share feedback or request guidance. For matters involving personal information, please see our privacy policy.
You can also explore the guidance services offered by CONAMED.